Camper Relocation FAQ

What is a camper relocation?
The campervan hire companies often have the problem that a camper is located in one city (A), but the next booking starts in another city (B). Therefore they need to get the camper from A to B, which is known as a relocation. Most relocation offers cost only $1 per day.
Why is it so cheap?
The camper companies have two options to relocate a camper:
  1. Employ someone to drive the camper for them
  2. Find a traveller or backpacker who wants to drive the camper for them
Obviously the second option is cheaper, which is why the camper company is willing to give you the camper for $1 per day. So you get a camper and they get a driver.
What our customers say
Check the camper relocation reviews page to read some of the amazing experiences our customers have had.
How do I book the camper?
You can book online here. Click on the 'Book Now' button next to the relocation offer, then follow the prompts.
You must be at least 21 years old and you need a full driver's licence (local, European or overseas with the English words 'driver's licence'). You will also need a credit card to make the booking.
How much does it cost?
Most camper relocations cost $1 per day. Some offers include additional days charged at a premium. The additional days are optional, so you can always reduce the cost to $1 per day. Just change the pickup and return dates during the booking process.
Are there any additional costs?
No, not for the camper, but...
  • Most offers will require you to pay for petrol. Some offers include free petrol, but the offer will say so explicitly.
  • There is a $250 booking deposit that will be reimbursed to you. The deposit will be charged to your credit card when you book the camper online. The deposit will be returned to you when you pick up the camper. Why? The camper company relies on you to deliver the vehicle from A to B. If you don't show up, there is a significant cost to the company in finding another driver. The $250 deposit will only be returned to you if you show up.
  • There is a $1000 bond that will be charged to your credit card on the day you pick up the camper. The bond will be returned to your credit card when you return the camper on time and in good condition at the destination. Should you have an accident you may loose all or part of your bond (more details below).
What about insurance?
All campervans are insured. However a $1000 bond needs to be paid by CREDIT CARD when you pick up the vehicle. The $1000 bond will be returned to you at the end of your trip if you don't have an accident and you return the vehicle on time.
What if I have an accident?
If you have an accident, damage up to $1000 will be paid out of your bond, the rest is covered by insurance (some exclusions apply so please check the terms and conditions carefully). If the accident is not your fault, the bond money will not be returned to you until the insurance claim has been settled. If the insurance company determines that the accident was not your fault, your bond will be returned minus an administration fee of $75.
Can I reduce my liability? Yes, there are liability reduction options but the camper company will still deduct $1000 from your credit card on pickup:
  • For an additional $15 per day your liability will be reduced to $500.
  • For an additional $20 per day your liability will be reduced to $250
What if the campervan breaks down?
All campervans are covered by 24 hour roadside assistance. If there is a problem with the campervan, call the campervan company and they will send someone to fix the vehicle for you.
Can I extend the number of days?
Yes, for some offers you can. Just change the pickup and return dates during the booking process. Please note, the available dates are limited and only the first few days are available at the cheap rate (e.g. $1 per day). Each additional day you book for $75 or more includes an extra 250km.
Return date and time
You must return your camper by 4pm on the last day of your relocation. Some offers may require you to return the camper earlier.
What if I return the camper late?
Please don't. Another person has booked the camper at your destination. The camper company will charge a penalty rate of twice the standard daily rate for every day you are late. Any free fuel offered will not be reimbursed to you.
What if I'm late through no fault of my own? It is at the discretion of the camper company to decide if your late return was your fault or not. If they decide it was not your fault no penalties will apply.
Fuel consumption / cost
Click on the camper image on the first booking screen to get more information about the vehicle's fuel consumption. As a rough guide, most campervans consume about 10-14 litres per 100km. Check Google Maps for trip distances (e.g. search for 'Adelaide to Melbourne') and check the internet for current fuel prices.
Free Fuel
Some offers include free fuel but the offer will say so explicitly. If the offer includes some or all fuel, you will be reimbursed for your petrol expenses at the end of your trip. You must present your petrol receipts to receive a refund for your expenses.
Can I take other people along?
Yes you can take other people along if you want and it's a great way to share the driving and fuel costs! The camper image will show you how many people can travel and sleep in the camper. You must not take any more people than advertised as there will not be sufficient seat belts in the camper. Check coseats.co.nz to find people to share your trip with.
Travel Allowance
If the offer specifies a travel allowance, the allowance will be paid to you when you arrive at the destination.
Transmission: Manual or Automatic
The camper company has the right to change the vehicle type for any relocation offer, which means you need to be able to drive vehicles with manual and automatic transmission.
Vehicle Details
Click on the camper image next to the offer to see more information about the camper.
What do I need to bring ?
Just yourself, your license and a credit card to process the bond when you pick up the vehicle. Nothing else. All campervans are fully equipped, including kitchen equipment, and bedding can be provided for $10 per person (or $5 for a sleeping bag, or bring your own for $0)
Can I tow a trailer?
No. The campervan companies do not allow you to tow anything behind the campervan.
Can I take pets?
No. The campervan companies do not allow pets.
Do I have to stay in a caravan park at night?
No, you can park the campervan anywhere (e.g. the beach) as long as you comply with local parking regulations. So there is no need to pay for a caravan park.
Ferry bookings and costs for relocations between north and south island
For some relocation offers the camper company will pay for the ferry for the driver and the vehicle. Please click the more info link on the relocation page to see if the ferry is included.
If the ferry is not included you will need to book your own ferry crossing. Check interislander.co.nz or bluebridge.co.nz for prices and availablity. Please make sure you book flexible tickets in case the relocation gets cancelled (cancellations are very rare but do happen occasionally).
Pickup Location
You must book the camper online. Staff at the pickup location cannot process your booking.

New Zealand

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